Informativa sulla privacy
Last updated: May 2, 2026
Sceniqo operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Sceniqo is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
“Personal information” refers to information that identifies you or can reasonably be linked to you.
We may collect the following categories of personal information depending on how you interact with our Services:
- Contact details (name, billing address, shipping address, phone number, email)
- Payment information (credit/debit card details, billing data, transaction details)
- Account information (username, password, preferences)
- Order history (purchases, returns, exchanges)
- Communications with us (support messages, emails)
- Device and technical information (IP address, browser, device type)
- Usage information (how you interact with our website)
Sources of Information
We collect personal information:
- Directly from you (when you place an order or contact us)
- Automatically via cookies and similar tracking technologies
- From service providers (payment processors, shipping partners)
- From marketing partners or third parties
How We Use Your Information
We use personal information to:
- Process and fulfill your orders
- Provide customer support
- Manage your account
- Improve our website and services
- Communicate with you about orders or inquiries
- Prevent fraud and ensure security
- Send marketing communications (if you opt in)
- Comply with legal obligations
Marketing and Advertising
If you consent, we may send promotional emails or messages about our products, offers, or updates.
You can unsubscribe at any time using the link provided in our emails.
Sharing of Personal Information
We may share your personal information with:
- Shopify and service providers (payments, hosting, shipping, analytics)
- Marketing and advertising partners
- Legal authorities when required by law
- Business partners involved in order fulfillment
- Affiliates within our corporate group
We do not sell your personal data.
Shopify’s Role
Our store is hosted on Shopify. Shopify processes personal data on our behalf to operate the store.
For more information, please visit: https://privacy.shopify.com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from minors.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.
We retain personal information only as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Your Privacy Rights
Depending on your location (including the United Kingdom and European Economic Area), you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Receive a copy of your data
- Object to certain types of processing
- Withdraw consent at any time
- Opt out of targeted advertising
To exercise your rights, please contact us at:
contact@sceniqo.com
We may need to verify your identity before processing your request.
Communication Preferences
You can opt out of marketing emails at any time using the unsubscribe link included in our communications.
Please note that transactional emails (such as order confirmations and shipping updates) will still be sent.
Complaints
If you have concerns about how we process your personal data, please contact us first.
You may also contact your local data protection authority, such as the UK Information Commissioner’s Office (ICO).
International Transfers
Your personal information may be processed outside your country. Where required, we implement appropriate safeguards such as Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: